Refund policy
💰 CANCELLATION & REFUND POLICY
Effective Date: [23/04/2026]
At Wonder Nation, customer satisfaction is important to us. Please read our cancellation and refund policy carefully before making a purchase.
Wonder Nation isCustomer accounts owned and operated by Mr. Kishor Patel.---
🗓 30-Day Return Policy
We offer a 30-day return window from the date of delivery.
To be eligible for a return:
* The item must be unused, unworn, and unwashed
* Must be in original packaging
* All tags and accessories must be included
* Proof of purchase is required
Items showing signs of use, damage, alteration, or misuse will not qualify for a full refund.---
🚫 Non-Returnable Items
The following items are not eligible for return:
* Personalized or custom-made products
* Clearance or final sale items
* Hygiene or intimate-use products
* Opened or used personal-care items---
📦 Return Shipping
Customers are responsible for return shipping costs unless:
* The item arrived damaged
* The wrong item was delivered
We recommend using a trackable shipping service.---
🔎 Inspection & Approval
All returned products are inspected upon arrival.
Wonder Nation reserves the right to:
* Approve or reject returns
* Issue partial refunds for used, damaged, or incomplete items---
⚠️ Damaged or Defective Items
If you receive a damaged or defective item, you must notify us within 48 hours of delivery.
Customers must provide clear photo or video proof.
Claims submitted without proper evidence may not be eligible for refund or replacement.---
💳 Refund Process
Once approved, your refund will be credited to your original payment method within 5–10 business days.
* Shipping fees are non-refundable
* If you do not receive your refund within 10 business days, please contact your payment provider first---
❌ Order Cancellation Policy
* Orders may be cancelled within 24 hours of purchase
* After 24 hours, cancellation may not be possible if the order has entered processing or shipping stage
If cancellation is approved, the refund will be credited to the original payment method.---
🛡 Chargeback & Fraud Protection
We actively monitor fraudulent activity.
All chargebacks will be challenged using:
* Order confirmation records
* IP address logs
* Payment verification
* Delivery confirmation
Fraudulent disputes may be reported to relevant financial institutions.---
📞 Refund & Cancellation Contact
For all refund or cancellation inquiries:
📧 Email: raivantrades@gmail.com
📱 WhatsApp: +91 9691393809
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